TERMS & CONDITIONS

Last updated: September 26, 2025

Welcome to Soak’d! These Terms and Conditions (“Terms”, “T&C”) govern your use of our website and your purchase of products from our store. Please read them carefully before placing an order or browsing our site.

Acceptance of Terms

By accessing this website or purchasing from Soak’d, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our services.

Products

Soak’d offers a curated selection of premium electric water guns and water-propelling products designed for elevated fun and performance. Our products combine modern aesthetics, durable craftsmanship, and advanced water technology for a refined water-play experience.

All products are subject to availability and may be modified or discontinued without prior notice.

Orders & Payment

Prices are listed in USD ($) and are subject to change without notice.
Orders are processed upon successful payment through our supported payment gateways.
We reserve the right to refuse or cancel any order due to stock limitations, payment issues, or suspected fraudulent activity.

Shipping & Delivery

We ship to selected countries and regions. Shipping fees and estimated delivery times will be displayed during checkout.
Delays caused by external shipping providers are beyond our control.
Customers are responsible for providing accurate shipping details.

Returns & Refunds

We offer a 14-day return policy on eligible items.
To qualify for a return, the item must be unused, unfilled (for water products), and in its original packaging.
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
For more details, please visit our Returns & Refund Policy page.

Warranty

Some electronic products may include a limited manufacturer’s warranty. Please refer to individual product pages for details.
Soak’d is not liable for damage caused by misuse, normal wear and tear, or unauthorized modification.

Intellectual Property

All content on this website, including images, graphics, product names, and descriptions, is the property of Soak’d or its content providers. Unauthorized reproduction, use, or modification is prohibited.

Limitation of Liability

Soak’d is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

Privacy

Your privacy matters to us. Please refer to our Privacy Policy for information on how we collect, use, and safeguard your data.

Modifications to Terms

We may update these Terms & Conditions from time to time. Any changes will be effective immediately upon posting on this page.

Contact Us

If you have questions about these Terms & Conditions, please contact us:
Email: aenterprisehelp@hotmail.com