PRIVACY POLICY

Last updated: September 26, 2025

At Soak’d, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our site, you consent to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of personal data:

Personal Identification Information: Name, email, phone number, billing and shipping addresses.
Payment Information: Collected through secure third-party payment processors (we do not store your payment details).
Device & Usage Data: IP address, browser type, pages visited, and session duration.
Cookies & Tracking: Used to enhance user experience, analyze site performance, and offer relevant promotions.

How We Use Your Information

We use the data collected to:

Process and fulfill product orders.
Provide customer support and respond to inquiries.
Communicate updates, promotions, and exclusive offers.
Improve website performance and product presentation.
Comply with legal and regulatory obligations.

Sharing Your Information

We do not sell or rent personal data. However, we may share information with:

Trusted service providers (e.g., payment gateways, logistics partners, analytics tools).
Legal authorities when required to comply with applicable law.

Data Retention

We retain your personal data only as long as necessary for order fulfillment, business operations, or legal compliance.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your data.
Withdraw consent for certain uses.
Object to direct marketing communications.

To exercise your rights, please contact us at carl.accari@hotmail.com.

Security

We implement security measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute protection.

Minors’ Privacy

Soak’d does not knowingly collect personal information from individuals under 13 years of age. If a minor has provided us with personal data, please contact us for immediate removal.

Changes to This Policy

We may update this Privacy Policy periodically. Revisions will be posted here with an updated effective date.

Contact Us

For any questions or concerns regarding privacy:
Email: aenterprisehelp@hotmail.com